We guarantee the quality of our products and are confident that you will be delighted with your purchase. Should you require a refund or exchange, please return the item to us within 14 working days of receipt of goods. Unless faulty, goods must be returned in a saleable condition. You will be refunded no later than 30 days from our knowledge of the cancellation. We recommend that you keep your proof of postage certificate, as we cannot be responsible for goods lost or damaged in transit. Your statutory rights are not affected.

Any claim for non receipt of goods must be notified within 7 days of order.

Please note we do not accept cancellations on bespoke rugs. This does not affect your statutory rights.

Returns Address. Please use this address for all returns: WHOLESALE CARPETS, 4 Ensign Way, Littlehampton, West Sussex, BN17 6RQ